ODR connection from odr_room Network in Japan

This blog is for ODR, ADR and business officially, Trip, music and other topics, privately.



Definitely it is Japanese territory.

China, by herself, had declared "Senkaku islands is Japanese territory" in their paper http://bit.ly/9WjXxA, and the islands were returned with Okinawa from United States.

Definitely it is Japanese territory.


ERIA issued Research Project No.6 about ODR and cross border complaint handling.

ERIA research group issued Research Project No.6, titled "Establishment on a Secure and Safe E-Commerce Marketplace", with several participants from ASEAN and East Asian countries, including Malaysia, Singapore, Vietnam, Republic of Korea, Philippines and Japan. 
 The research contains "Current Status of E-commerce Market and Legal Systems in Each Country", and mainly 
"Demonstration Experiment of ICA-Net", 
ICA-Net is a pilot project for Online Consumer Redress.
Also discussed about  
(1)Exchange of Opinions with EU
(2)Outline of Demonstration Experiment and Case Example
(3) Expansion of e-Commerce Market in ASEAN and East Asia
(4) Challenges to Enhance Cross-border e-Commerce
(5) Policy Recommendation
(6) Toward a Realization of the ICA-Net

Participating work is on an article

Here are two articles relating to a project in which I am participating.

Ms Sawada talked about ICA-Net.

The article is based on a interview from the consumer agency Japan.

 Professor Matsumoto, who is a chair person of ATA and other committee, appears also in a same magazine.

My 1st Cross border e-commerce

I am a kind of groupie for up-to-date products in nature. I usually bought every new coming product in super market though I found it was awful sometimes. 
One day, A news came up, which said "Macbook pretends Antique?"
The product is just a PC case for Macbook. But it looks like an antique, leather book.
(By the way, my PC case is ....)

 PC case

PC case
is made with a clear zipper case which I bought at 100yen shop with decorating "English News Paper". Of course there is no absorber, so definitely PC will be broken when putting down. Do I have to buy a new PC case???
I tried to retrieve whether I could get it in Japan and found that it seems to be imported but nearest shipment will be a middle of March.  I do not want to wait. Then I ordered it by myself directly via the site in US.

I already post a lot about "Cross border e-commerce" in blogs but it is the 1st ordering personally. Also it is not on eBay, it is private e-commerce site.
Of course I am anxious about....

Do they send cross border?
The site describes in English. Description about products, Shopping cart, click "BUY NOW" put a product into a cart. I proceed to "Payment", entering my credit card number, and displayed shipping information. The system recognized I accessed from Japan so that it appeared "JAPAN" in a "country" text box. I expected this means Japan is their area to send the product.

Does the shop exist in fact?

Still I am afraid this site might be fraudulent site. In Japan, Act on Specified Commercial Transactions regulates e-commerce shop has to describe its address and phone number etc. clearly, how about in US? They have states law, Federal Laws with some difference, not integrated. 
Their location on Google Map....

Anxiety about Payment
Finally I faced to enter credit card information. Entering, click "send" with encryption. A confirmation screen appeared and said "must print". A few minutes later, I received email to confirm ordering.

When will be shipped?
I found a red text message on a screen.
Currently experiencing shipping delays... 
Whao!!? not good feeling.
I became nervous again.

Feel relief a little 
Delivery announcing email arrived next day. I felt a relief a little.
FEDEX provides tracking system consumer could know where is your products and what is a status. The product was delivered from Charleston and arrived at Memphis to Tokyo. 

The final gate will be clearing customs.

YouTube caused a new music dispute

My friend, who is a producer for music part of advertising films, visited a office a few days ago.

He informed me very interesting thing that expansion of Internet and Youtube caused a new dispute for their business.

One of well-known music producer participated to advertising commercial film for a certain Japanese manufacturer. He achieved his job successfully with using a foreign music and the film also got good reputation, all were well done.....to be expected. However....

Someone uploaded the film on Youtube.

The contract to use the music were limited for the film and within Japan. So licenser found the video on Youtube complained that it is breach of the contract, since the film could be referred by people from all over the world, but not within Japan.

This never happened while broadband was not expanded and Youtube did not exist.

I could not know what they handled the case.
I will follow the matter and will report here again.

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