http://www.yomiuri.co.jp/national/news/20090211-OYT1T00441.htm(Japanese text only)

Japanese newspaper, The yomiuri, reported as above, that the police had arrested three suspected scammers.

The suspects seems they succeeded to cheat 3 million yen from 77 years old lady by pretending her son. They also tried to cheat another 3 millions yen from another lady by pretending her son who assumed to fail business. However, The lady already got scammer's call over 20 times and she intends to capture next time. She smartly told a fake name, "kenji". The scammer told her "Oh yes, I am Kenji" and she reported to the police. The scammers were arrested when they visited her home to receive moneys.


Scammers and police makes Vicious circle.
http://www.tokyo-np.co.jp/article/tokyo/20090206/CK2009020602000101.html
Some of news reported, number of victims are decreasing and rural police commented they intend to avoid any more telephone scammers. Citizens also learned not to be another victim. But scammers find another tricks.

http://d.hatena.ne.jp/sukekyo/20090117/1232181941
The above news reported a new type. They called over the phone as well. But the villain sneak into a house after a victim goes out to meet his/her pretending son.

It should be named "telephone burglar".

http://j-net21.smrj.go.jp/watch/news_tyus/entry/20090120-05.html
(This article is only Japanese)


Here is a translation and quoted with a great help from Mr. Mizushima, the japan daily industry news, allowing to post this article.

The trial project, "ICA-Net", by consumers complaint handling entities from 5 countries will be launched in January, 2009. The purpose of ICA-Net is to decrease anxiety for e-commerce, such as fraud, miscommunication, cultural difference and many kind of troubles. That will make expand e-commerce market with people conveniences.

Dec. 2008, The kick-off meeting for ICA-Net was held in Tokyo, attending with EC Network(Japan), BBB online(US), SOSA(Taiwan), CASE(Singapore), NCCC(Malaysia). They agreed to launch a trial use within January,2009 in the meeting.

The complaint handling entity, is called "CALO", Consumer Advisory Liaison Office, will translates a complaint from consumer and post it to the ICA-Net system, which was developed by EC Network, to notify a issue to respondent CALO(B). The CALO(b) will take action with related company or police or other organization to solve the problem. The result will be reported thru the system again. 　The petitioner CALO will translates the result to own language and transfer it to the consumer.

EC network reported that they received 649 claims in 2007 increasing 63 more than 2006, including 136 international problems.(increasing 28 than 2006). 40% of them were mail ordering trade, another 40% were related to auction trading. Most of them were not-delivery case after paying by credit card.

ICA-Net plans to promote to join more country. Thailand and Vietnam will join in 2010, will encourage APEC members until 2011, and co-work with ECC-Net with which 27 Euro countries join, until 2013.

However, factual number of troubles must be more since many consumers bear it silently without knowing those entities to support consumer's complaint. The challenge is to gain their recognition and get a financial foundation.

http://j-net21.smrj.go.jp/watch/news_tyus/entry/20090120-05.html
(This article is only Japanese)

[The trial project, "ICA-Net", by consumers complaint handling entities from 5 countries will be launched in January, 2009. The purpose of ICA-Net is to decrease anxiety for e-commerce, such as fraud, miscommunication, cultural difference and many kind of troubles. That will make expand e-commerce market with people conveniences.]

I personally worry about cultural difference or difference of basic assumption on many things. For instance, logistics in japan for me is highly trusted. Well-trained staffs take a delivery carefully. Actually, the staff will bring each delivery to hand to a receiver.

A following movie may be very miner case, but I worry about it.
http://www.neatorama.com/2009/01/05/big-brown-at-your-service/

In japan, This link (http://news.auction-style.com/yusou/) summaries accidents or crimes by logistics company or staffs.

[ The kick-off meeting for ICA-Net was held in Tokyo, attending with EC Network(Japan), BBB online(US), SOSA(Taiwan), CASE(Singapore), NCCC(Malaysia). ]

The project seems to be started, I believe the project will improve trust among members from each country, will establish trusted e-commerce market.


If you are interested in more details, please contact us without any hesitation.